Privacy Policy - Naijarelocate

At NaijaRelocate, your privacy matters big time. Whether you’re planning to japa abroad, return home to Naija, or move within Nigeria, we handle your information with the utmost care and transparency. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit naijarelocate.com, contact us, or use our services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws. If you’re in the EU/EEA, the EU GDPR also applies where relevant.

Who We Are

(Data Controller) NaijaRelocate is the data controller for the personal data we process through this website.
Our contact details: Contact@naijarelocate.com
(For privacy queries, include “Privacy Enquiry” in the subject.)

What Personal Data We Collect

We collect only what we need to help you relocate smarter:

Basic contact info: Full name, email address, phone/WhatsApp number, location (e.g., current city/country).
Relocation details: Where you’re moving from/to (e.g., Lagos to Canada), visa type interest (e.g., Express Entry, Skilled Worker), family situation, or other info you share in messages/forms.
Technical/usage data: IP address, browser type, device info, pages visited, time spent — collected via cookies/analytics (see our [Cookies Policy]).
Sensitive data (if shared): We may receive special category data (e.g., nationality, health/medical info for visa purposes, or criminal record mentions) only if you voluntarily provide it in consultations. We process this carefully under strict lawful bases.

We never ask for more than necessary, and we don’t buy data from third parties.How We Collect Your Data

Directly from you: When you fill contact/consultation forms, email us, WhatsApp, or sign up for guides/newsletters.
Automatically: Via cookies, analytics tools (e.g., Google Analytics), or server logs when you browse.
From third parties: Rarely (e.g., if you link from social media or partners), but only with your consent or legitimate need.

Why We Use Your Data (Purposes & Lawful Basis)We process your data for these reasons:

To respond to your enquiries or provide relocation guidance (Contract / Legitimate interests).
To send free resources, updates on visa policies, or newsletters (if you opted in — Consent).
To improve our website/services (e.g., analytics on popular destinations) (Legitimate interests).
To comply with legal obligations (e.g., record-keeping) (Legal obligation).
For security/fraud prevention (Legitimate interests).

For sensitive/special category data (if any), we rely on explicit consent or substantial public interest (e.g., immigration support).Who We Share Your Data WithWe don’t sell your data — ever. We share only when necessary:

Service providers: Email tools (e.g., Mailchimp), analytics (Google), hosting/cloud providers — all under strict processor agreements.
Legal authorities: If required by law (e.g., fraud prevention or immigration queries).
No marketing third parties without your clear consent.

International Transfers

Our team and some tools may be based outside the UK (e.g., Nigeria, global cloud services). When data leaves the UK, we use safeguards like UK-approved mechanisms (e.g., Standard Contractual Clauses) or adequacy decisions to keep it protected.How Long We Keep Your Data

Enquiry/consultation data: Up to 2 years after last contact (or longer if ongoing service/legal need).
Newsletter subscribers: Until you unsubscribe.
Analytics data: Anonymised where possible; up to 26 months (Google default).
We delete or anonymise data when no longer needed.

Your Rights Under UK GDPR

You have strong rights:

Access: See what data we hold about you.
Rectification: Correct inaccurate data.
Erasure (“right to be forgotten”): Delete your data (subject to exceptions).
Restriction: Limit processing in certain cases.
Objection: Stop processing for direct marketing or legitimate interests.
Portability: Get your data in a transferable format.
Withdraw consent: Anytime (where consent is basis).

To exercise rights, email contact@naijarelocate.com with “Data Rights Request”. We’ll respond within one month (free unless excessive). We use reasonable technical and organisational measures (encryption, access controls, regular checks) to protect your data from loss, misuse, or unauthorised access. However, no system is 100% secure — contact us immediately if you suspect a breach.