Job role: Cancer Support Worker
Salary: £27,485 to £30,162 a year
Company name: NHS Jobs
Job Location: United Kingdom
Job Sector: Healthcare
Job reference: C9365-25-1104-S2
Professional
- The Cancer Support Worker will have excellent communication and relationship skills for communicating detailed information with patients and relatives.
- The Cancer Support Worker will have highly developed physical skills for keyboard and for the use of some clinical tools/equipment.
- Contribute to the holistic needs assessment and the development of individual care plans under the direction of the registered nurse
- Supporting aspects of the care plan with the patient and carer, reporting any changes in the patients condition to the registered nurse
- The Cancer Support Worker will triage incoming calls into the service and provide initial triage to patients or carers contacting the service.
- Take queries and assess the most suitable method of solution, liaising and discussing complex cases with the Prostate Cancer Survivorship Specialist Nurses
- Coordinate appointments or investigations for efficiency and patient experience under direction of the Registered Nurse.
- Liaise with the MDT coordinator to ensure a seamless service for patients and smooth transition through the cancer pathway
- To identify patient/carer general informational needs, accessing / signposting to the Macmillan Cancer Information & Support Centre and other sources of support as appropriate, such as other Healthcare Professionals, websites, written information etc.
- Support the registered nurse in the coordination of care to facilitate safe and effective transition between services in order to provide seamless support for people
- Encourage and support healthy lifestyle choices
- Make scheduled catch-up calls to patients to check on health and wellbeing and any emerging / ongoing needs and refer to Nurse Specialists if appropriate.
Service development
Buy vitamins and supplements
- Contribute to the development of the nursing service
- Comment on proposed changes to policies and procedures to enhance the nursing service
- To support the registered nurse in the development / management of Prostate Cancer Support group / follow up / surveillance support holistic needs assessments and care planning under the direction of the registered nurse
- To contribute to the Annual Report, collecting relevant data
General Duties:
- To be a flexible member of the team able to respond to the changing needs of patient / carers
- To provide a vital link between patients and the registered nurse, highlighting patients that require specialist assessment.
- To order equipment and supplies
- To carry out administrative duties required by the role
Information resources
- To record activity on the Somerset database
- To utilise clinical systems
Research & Development
- To support and contribute to clinical audit and research initiatives.
Clinical Governance/Quality/Audit
- The post holder will contribute to the development of the service, protocols and policies.
- The post holder has responsibility for maintaining their own resources in relation to stock control.
- The post holder has responsibility for updating patient records, data entry, and data processing.
- The post holder may participate in non-clinical audits within area of care
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